FREQUENTLY ASKED QUESTIONS
Due to COVID-19, delivery ETAs vary. Typically the expected time is 2-5 business days from the day you received an email with a tracking number. Again, delivery times can vary due to holidays and unforeseen circumstances. When you do receive an email with your tracking number and the carrier receives the package, please allow 24-hours for the tracking information to populate.
Due to COVID-19, delivery times may be longer than usual. Once the product has been shipped from our location, we do not have control over when it will arrive at your address. If you have questions regarding where your package is, please see the tracking number that was given to you and use it on Canada Post or UPS’ website, or give them a call.
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Tuesday – Saturday: 10am – 6pm EST
Sunday, Monday: closed